If moving locally (In the same state) you can contact your local regulatory to ensure the moving company is working legally in your state. In case your move is interstate FHWA (Federal High Way Administration) will be your address to check if your mover has an Interstate Commerce Commission Motor Carrier number (ICCMC) or a US DOT operating license and number. Another source to check for your moving company creditability is the American Moving and Storage Association at http://www.moving.org/ or by phone (703) 683-7410. The American Moving and Storage association guarantees the house movers associated are working by all its policy and regulations in order to assure the customer a decent service for a fair price. Moving associations are available in almost all states and can provide you with information about your movers. Click here to check for your local moving association listings. Better Bureau Business (BBB) is also a good source to check your movers ICCMC #, US DOT #, company information and Customer Experience (complaints handled through the BBB and since when is the company in business). Any reputable experienced moving company could have some complaints lodged against him, but the important thing is to see how the moving company responded and settled them. You can check for this information as well, at the BBB. Contact BBB at http://www.bbb.org/ or by phone (703) 276-0100. If the moving company you have chosen is not a well-known company it is wise to ask the mover to certificate you a copy of their insurance in which you can view all their insurance liabilities. The Insurance ought to cover by law property damage, workman's compensation and auto & cargo liability. If the house moving company office or branch is located near you go visit it for two main reasons: • Making sure it exists. • The office can reflect on the company. A well organized and staffed office shows you a serious moving company. By talking to the owner (usually it's not difficult reaching him through the company office) you could appreciate his experience, friendly and responsible he is. A good owner reflects on the company and it could be useful to get to know the owner in any case before using his moving company services. Enquire your friends and close ones for recommendations, if you could find one you can ask the moving company to refer you to one or couple of its latest clients. |